Remote Support Solution


1. REMOTE IT SUPPORT SOLUTION:

Relieve Support Problems Faster

Only 21CTI’s remote application and an internet connection are all that are required to launch 21CTI’s Remote IT Support Solution session between the customer and 21CTI, making it an ideal solution for instant access and on-demand support for existing and new customers alike. It does not matter whether you are located behind a firewall, or proxy server. 21CTI’s Remote IT Support Solution guarantees a trouble-free connection in any environment saving you time and money to quickly solve computer problems from the comfort of your office!


2. KEY FEATURES:

  • Safe and Secure SSH Connection
  • Convenience
  • Excellent Customer Service Guaranteed
  • Excellent Technical Support Team

Safe and Secure SSH Connection:

21CTI’s technology guarantees reliability, security, and privacy, all data exchanged between the session participants is tunneled through the SSH protocol, which offers a multitude of extremely secure encyption ciphers such as AES and Blowfish. 21CTI ensures that your business is granted the highest level of service and security possible.

Convenience:

Once 21CTI Technician installs the necessary remote application on your computer help through your high-speed internet connection is just a mouse click away.

Excellent Customer Service Guaranteed:

21CTI’s excellent customer service will assist you in every way possible making sure your computer problem is handled in a timely and fashionable way.

Excellent Technical Support Team:

21CTI’s technical support team will observe what is happening on the “customers” machines and immediately deliver the professional assistance required. The simplicity of 21CTI’s Remote IT Support Solution enables a fast and effective way for repairing your computer technical issues.



employeeportal employeeportal employeeportal

newsbar

Recent News

08.14.12

Technet Logo

21CTI Exhibitor at Technet Land Forces East in Baltimore, MD, Aug 14-16 Booth #1515

more

04.11.12

GSA Expo Logo

21CTI Exhibitor at GSA Expo 2012 in San Antonio, TX May 15-17 Booth #715

more

08.01.11

GSA Logo

21CTI Awarded STARS II GWAC

more




View Past Events